🛡️ Safe Gaming

At Pojok Responsible Gaming — Stay in the Game, Stay in Control

Gaming isn't just about winning — it's about enjoying your free time, having fun, and unwinding. Pojok wants you to stay healthy and happy, which is why we're committed to building a responsible gaming culture.

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Pojok is strictly for users aged 18 and above. If you feel gaming is causing problems in your life, please reach out for help.

We Responsible Gaming How We Support You

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit amount yourself. There's no way to go over your budget.

Time Limit Controls

Set a daily time limit for how long you play. Once the time is up, Pojok will automatically prompt you to take a break.

Breaks & Cooling Off

When you feel like you need a break, you can suspend your account for anywhere from 24 hours up to 6 months.

Self-Exclusion Feature

You can keep your account closed for an extended period if you choose. It's a powerful decision, and Pojok fully supports it.

Reality Check

You'll be reminded at set intervals how long you've been playing, so you stay aware.

Support Resources

You can get guidance toward professional support when needed. We're here to help you move past problematic gaming.

🎯 What is responsible gaming?

Responsible gaming means enjoying gaming as a form of entertainment — where you make your own decisions, understand your limits, and maintain balance with the other important things in your life. Pojok believes gaming is truly enjoyable only when it doesn't harm your life.

Online gaming is growing fast in Bangladesh. Many people enjoy spending their free time on Sports Betting, casino games, or Fish Game. That's perfectly normal. However, when gaming starts affecting your emotions, finances, or relationships, it becomes a problem.

Responsible gaming at Pojok is more than a policy — it's a core value. We want you to play with a smile, not just for money, but for the joy of it.

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Remember: gaming is a form of entertainment, not a reliable source of income. Always play with money you can afford to lose without it affecting your life.

Recognize the Signs of Problem Gaming

If any of the signs below apply to you, it's time to take notice. Be honest with yourself:

  • You're spending beyond your budget and playing more to recover your losses.
  • You're prioritizing gaming over family, friends, or work.
  • You feel restless or irritable when you think about stopping.
  • You're being dishonest with family or loved ones about your gaming habits.
  • Gaming is disrupting your sleep, eating, or daily routine.
  • You're borrowing money or dipping into savings to keep gaming.
  • Even after winning, you can't stop — you keep chasing bigger wins.

🔧 Responsible Gaming Tools at Pojok

Pojok has built a set of practical tools for members that you can easily access from your account settings:

1
Deposit Limit

Set your own daily, weekly, or monthly maximum deposit amount. Once set, it cannot be increased for 24 hours.

2
Loss Limit

Once you've lost a set amount, gaming will automatically pause so you can make decisions with a clear head.

3
Session Time Limit

Decide in advance how long you want to play. When the time is up, you'll get a reminder and the session will end.

4
Cooling-Off Period

Pause your account for anywhere from 24 hours to 30 days. During this time, you won't be able to log in or make deposits.

5
Self-Exclusion

Block your account for 3 months to 5 years, or permanently. This is our strictest protection measure.

6
Reality Reminder

A message will appear on screen every 30, 60, or 90 minutes showing how long you've been playing and how much you've won or lost.

Using these tools is a sign of strength, not weakness. Being in control of yourself is what makes a truly smart gamer.

💚 Tips for Healthy & Enjoyable Gaming

Keep these simple habits in mind while playing at Pojok. They'll keep your gaming experience genuinely fun:

  • Set a Budget First: Decide how much you're willing to spend before you start. Don't go beyond that limit, no matter how tempted you are to play just a little more.
  • Play without expecting to win: Every game is for entertainment. Winning is a bonus; not winning is normal — keep that mindset.
  • Take regular breaks: Take at least a 10–15 minute break every hour. Get up, stretch, drink some water.
  • Don't play when tired or stressed: Avoid gaming when you're feeling angry, sad, or frustrated. It's hard to make good decisions in those moments.
  • Don't play under the influence: Gaming under the influence can lead to much greater harm.
  • Make time for family and friends: Gaming is one part of life, not all of it. Make time for the relationships that matter.
  • Stay level-headed after a win: After a big win, resist the urge to place bigger bets in the excitement — come back to your normal pace.
  • Don't Chase Your Losses: This is the most dangerous habit. Accept the loss and save it for another day.

📝 Self-Assessment

Answer these questions honestly. If more than one answer is yes, consider seeking help:

Gaming Self-Assessment

1. Do you often feel that life seems meaningless without gaming?

Yes
No

2. Do you find it impossible to stop even after exceeding your budget?

Yes
No

3. Is gaming causing arguments or conflict with your family?

Yes
No

4. Does gaming feel more important than work, studies, or sleep?

Yes
No

5. Do you keep coming back to try to recover money you've lost?

Yes
No
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If two or more of these questions apply to you, contact the Pojok support team. We can guide you toward professional help.

👶 Protection of Minors

Pojok strictly follows an 18+ policy. We do not allow minors to create accounts or play under any circumstances. To ensure this, we:

  • We verify National ID or other government-issued documents during registration for age verification.
  • We promptly review suspicious accounts and close them if necessary.
  • We treat complaints from family members as a priority and act accordingly.

If you believe a minor in your household is using Pojok, please contact our support team immediately.

If you share your home internet, our advice as a responsible parent is to install parental control software on your devices and keep your login credentials private.

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No one under the age of 18 is permitted to use the Pojok platform. This is both a legal requirement and our ethical responsibility.

Frequently Asked Questions About Responsible Gaming

Yes. You can lower your deposit limit at any time from your account settings, and it takes effect immediately. However, increasing your limit requires a 24-hour waiting period — this is intentional, to give you time to reflect on the decision.

Any balance remaining in your wallet at the time of self-exclusion will be returned after a verification process. Bonus balances will be forfeited. Please contact our support team for details on the withdrawal process.

Marketing emails and promotional messages will be paused during your cooling-off period. Your well-being matters more to us than any promotion.

Concerned family members are welcome to contact us. We take family concerns seriously and can take appropriate action through the proper process.

The Pojok support team can point you toward professional assistance. Reaching out to a mental health specialist or counselor is a great step forward. Asking for help takes real courage.

Yes, all of Pojok's responsible gaming tools are completely free. Deposit limits, time limits, cooling off, and self-exclusion — everything is available at no cost from your account settings.

Play Responsibly, Stay Happy

At Pojok, your safety and enjoyment are both guaranteed. Start with healthy gaming habits and get the best entertainment experience.

18+ Only. Play Responsibly.

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